Opportunity Information: Apply for PRM A 13 CA SEA 03212012
Apply for PRM A 13 CA SEA 03212012
- The Bureau of Population, Refugees and Migration in the other (see text field entitled explanation of other category of funding activity for clarification) sector is offering a public funding opportunity titled "FY 2013 Funding Opportunity Announcement for proposals for the Regional Resettlement Support Center (RSC) in Bangkok, Thailand" and is now available to receive applicants.
- Interested and eligible applicants and submit their applications by referencing the CFDA number(s): 19.018 Resettlement Support Centers (RSCs) for U.S. Refugee Resettlement.
- This funding opportunity was created on Mar 21, 2012 and posted on Mar 21, 2012.
- Applicants must submit their applications by May 23, 2012. (Agency may still review applications by suitable applicants for the remaining/unused allocated funding in 2026.)
- The funding agency has allocated a total of $11,000,000.00 to eligible and selected applicants.
- Eligible applicants include: Others (see text field entitled Additional Information on Eligibility for clarification).
- (1) Nonprofits having 501(c)(3) status with the IRS, other than institutions of higher education and international organizations and (2) International Organizations.
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Opportunity Summary:
The FY 2013 Funding Opportunity Announcement (FOA) for the Regional Resettlement Support Center (RSC) in Bangkok, Thailand is a U.S. Department of State Bureau of Population, Refugees and Migration (PRM) competitive funding opportunity to select one organization to operate the Bangkok-based RSC in support of the U.S. Refugee Admissions Program (USRAP). The award is structured as a cooperative agreement, meaning PRM expects substantial involvement in overseeing, coordinating, and guiding program implementation. The FOA was posted March 21, 2012, and proposals were due by Wednesday, May 23, 2012 at 12:00 p.m. EDT. The program is listed under CFDA 19.018 (Resettlement Support Centers for U.S. Refugee Resettlement), has no cost-sharing or matching requirement, and indicated an estimated total funding level of about $11,000,000. Eligibility was limited to certain nonprofit organizations with 501(c)(3) status (excluding institutions of higher education) and international organizations.
At its core, the Bangkok RSC is meant to serve as PRM's operational partner for the front-end and midstream processing work that allows refugee applicants in the region to be interviewed and adjudicated by U.S. Citizenship and Immigration Services (USCIS), which sits within the Department of Homeland Security (DHS). The RSC is responsible for assembling, organizing, and quality-controlling case information so that individuals who may qualify for refugee admission under Section 207 of the Immigration and Nationality Act can move through USRAP efficiently and in compliance with U.S. government procedures. Once USCIS approves a case, the RSC continues supporting the process by helping refugees complete the remaining steps needed for travel and admission to the United States. A major coordination point is that the RSC must also transmit required case data for all DHS-approved cases to the Refugee Processing Center (RPC), which then helps distribute cases to U.S.-based Reception and Placement (R&P) agencies for sponsorship assurance and downstream resettlement planning.
PRM planned to make a single award for the Bangkok RSC, with an initial performance period running from October 1, 2012 through September 30, 2013, contingent on the availability of funds. The FOA notes the award could be renewed for up to two additional fiscal years, with continuation dependent on annual budget submissions, continuing need for the RSC, satisfactory performance by the operator, and available appropriations. After three years, if the RSC was still needed, PRM stated it would recompete the requirement, and the incumbent awardee could compete again. The selected organization was expected to begin providing services on October 1, 2012 and to cover all USRAP applicants served by the RSC in the designated location regardless of nationality or ethnicity, emphasizing nondiscriminatory access and consistent processing standards.
A key operational expectation in the announcement is that the RSC operator must work equitably with all U.S. domestic resettlement agencies participating in the R&P program. In practice, that means sharing relevant biographic and background details needed for those agencies to prepare sponsorship assurances and plan for arrivals, while following PRM-established procedures. This is important because R&P agencies need reliable information to anticipate family composition, language needs, health concerns, and other factors that shape initial placement and early services in the U.S., and PRM wants that interaction handled fairly and consistently across the agency network.
The FOA lays out several specific program objectives and functional responsibilities. First, the RSC must deliver refugee processing services using the Worldwide Refugee Admissions Processing System (WRAPS), the primary case management and data platform used across USRAP. The RSC must follow PRM procedures and respond as needs arise, implying the center must be able to scale operations, adjust to shifting caseloads, and maintain readiness for interview circuits and changing policy or security requirements. Second, the RSC must ensure that each potential applicant is screened to determine eligibility for an interview under the relevant processing priorities for that nationality. This screening function is meant to prevent inappropriate referrals to USCIS and to keep the pipeline aligned with USRAP access rules and priority categories.
Third, the RSC must conduct prescreening interviews and detailed casework to capture and verify all relevant information. The FOA highlights practical case elements such as cross-referencing identities and relationships, documenting special medical needs, and identifying issues like torture victimization that may require special handling, services, or careful documentation. As part of this casework, the RSC is responsible for ensuring required security name checks are completed, and for preparing a complete case file that includes the forms and documentation necessary for USCIS adjudication. The emphasis here is on completeness, accuracy, and compliance so that USCIS can make decisions based on well-organized, well-supported records.
Fourth, the RSC must enter all required case information into WRAPS in a timely manner and maintain close coordination with the RPC. Beyond data entry, the operator is expected to cooperate fully to ensure WRAPS and related equipment remain functional and current, which suggests responsibilities around IT coordination, system integrity, and operational continuity. This also implies a need for strong internal quality assurance, because WRAPS data feeds multiple downstream users and functions, including case scheduling, security vetting steps, medical processing coordination, and eventual allocation to domestic resettlement partners.
Fifth, once USCIS approves applicants, the RSC must support the full set of post-adjudication steps required before travel to the United States can occur. The FOA specifically calls out coordinating with the RPC to obtain sponsorship assurances from R&P agencies, preparing travel packets, conducting cultural orientation training, and coordinating medical screening and travel arrangements. These tasks bridge the gap between legal approval and physical movement, and they require careful sequencing and communication, because medical clearances, sponsor assurances, and travel bookings must align with U.S. government timelines, carrier availability, and refugees' individual circumstances.
Sixth, the RSC must design and deliver cultural orientation (CO) that prepares refugees for travel and for initial adjustment in the United States. The FOA requires the operator to develop a formal CO curriculum in consultation with PRM, and also to create a staff training and management plan for personnel who deliver CO. The goal is not just to provide information, but to meet PRM-defined performance outcomes, which typically means delivering standardized content in a way that is understandable, practical, and consistent across different refugee populations and learning needs. The announcement makes clear that CO is treated as a core program deliverable, not an optional add-on.
Finally, PRM requires regular reporting to support oversight and performance monitoring. The FOA specifies quarterly reports to PRM/Admissions covering RSC processing activities and cultural orientation. These reporting requirements are intended to give PRM visibility into throughput, bottlenecks, data quality, and the effectiveness and coverage of CO programming, and to support ongoing coordination in a cooperative agreement environment where PRM remains actively engaged.
Administrative details included in the source listing identify the opportunity as discretionary funding, with the funding instrument being a cooperative agreement under PRM. The funding opportunity number is PRM-A-13-CA-SEA-03212012, and the archive date was June 22, 2012. For applicants who had trouble accessing the full announcement, the contact listed was Kelly Gauger, Deputy Director in the PRM Refugee Admissions Office, with a phone number provided in the notice.
FAQs: FY 2013 Regional Resettlement Support Center (RSC) Bangkok, Thailand (PRM)
1) What is this funding opportunity?
This is the FY 2013 Funding Opportunity Announcement (FOA) for the Regional Resettlement Support Center (RSC) in Bangkok, Thailand. It is a U.S. Department of State Bureau of Population, Refugees and Migration (PRM) competitive opportunity to select one organization to operate the Bangkok-based RSC in support of the U.S. Refugee Admissions Program (USRAP).
2) Which U.S. government office is offering the award?
The awarding office is the U.S. Department of State, Bureau of Population, Refugees and Migration (PRM).
3) What is the funding instrument for this award?
The award is structured as a cooperative agreement.
4) What does it mean that this award is a cooperative agreement?
The FOA states that PRM expects substantial involvement in overseeing, coordinating, and guiding program implementation. In other words, PRM is not only providing funding, but is also expected to be actively engaged in program direction and oversight during implementation.
5) What is the program CFDA number and title?
The program is listed under CFDA 19.018, titled "Resettlement Support Centers for U.S. Refugee Resettlement."
6) What is the funding opportunity number?
The funding opportunity number is PRM-A-13-CA-SEA-03212012.
7) What is the estimated total funding level?
The FOA indicated an estimated total funding level of about $11,000,000.
8) How many awards did PRM plan to make?
PRM planned to make a single award for the Bangkok RSC.
9) Is there a cost-sharing or matching requirement?
No. The FOA states there is no cost-sharing or matching requirement.
10) When was the FOA posted, and when were proposals due?
The FOA was posted March 21, 2012. Proposals were due by Wednesday, May 23, 2012 at 12:00 p.m. EDT.
11) What is the initial performance period for the award?
The initial performance period was planned to run from October 1, 2012 through September 30, 2013, contingent on the availability of funds.
12) Can the award be renewed, and if so, for how long?
Yes. The FOA notes the award could be renewed for up to two additional fiscal years. Continuation is dependent on annual budget submissions, continuing need for the RSC, satisfactory performance by the operator, and available appropriations.
13) What happens after three years if the RSC is still needed?
After three years, if the RSC was still needed, PRM stated it would recompete the requirement, and the incumbent awardee could compete again.
14) Who was eligible to apply?
Eligibility was limited to certain nonprofit organizations with 501(c)(3) status (excluding institutions of higher education) and international organizations.
15) What is the primary purpose of the Bangkok RSC under this FOA?
The Bangkok RSC is intended to serve as PRM's operational partner for front-end and midstream processing that enables refugee applicants in the region to be interviewed and adjudicated by U.S. Citizenship and Immigration Services (USCIS), within the Department of Homeland Security (DHS).
16) What role does USCIS play in the process described in the FOA?
USCIS conducts interviews and adjudicates refugee cases. The RSC supports that adjudication by assembling, organizing, and quality-controlling case information so individuals who may qualify for refugee admission can be processed efficiently and in compliance with U.S. government procedures.
17) What legal authority for refugee admission is referenced?
The FOA references Section 207 of the Immigration and Nationality Act as the authority under which individuals may qualify for refugee admission.
18) What happens once USCIS approves a case?
After USCIS approval, the RSC continues supporting the process by helping refugees complete remaining steps needed for travel and admission to the United States, including coordination steps described in the FOA (such as sponsorship assurances, travel packets, cultural orientation, medical screening, and travel arrangements).
19) What is the Refugee Processing Center (RPC), and what is the RSC required to do with it?
The FOA identifies the RPC as a key coordination point. The RSC must transmit required case data for all DHS-approved cases to the RPC. The RPC then helps distribute cases to U.S.-based Reception and Placement (R&P) agencies for sponsorship assurance and downstream resettlement planning.
20) What are Reception and Placement (R&P) agencies, as referenced here?
In this FOA, R&P agencies are U.S.-based domestic resettlement agencies that participate in the R&P program and provide sponsorship assurances and resettlement planning for arriving refugees.
21) When was the selected organization expected to begin providing services?
The selected organization was expected to begin providing services on October 1, 2012.
22) Who must be served by the RSC in the designated location?
The selected operator was expected to cover all USRAP applicants served by the RSC in the designated location regardless of nationality or ethnicity, emphasizing nondiscriminatory access and consistent processing standards.
23) What is the expectation regarding equitable work with domestic resettlement agencies?
The FOA states the RSC operator must work equitably with all U.S. domestic resettlement agencies participating in the R&P program. This includes sharing relevant biographic and background details needed for those agencies to prepare sponsorship assurances and plan for arrivals, while following PRM-established procedures.
24) What types of information are R&P agencies said to need for planning?
The FOA notes that R&P agencies rely on reliable information to anticipate family composition, language needs, health concerns, and other factors affecting initial placement and early services in the United States.
25) What system must the RSC use for processing and case management?
The FOA requires the RSC to deliver refugee processing services using the Worldwide Refugee Admissions Processing System (WRAPS), described as the primary case management and data platform used across USRAP.
26) What does the FOA say about the RSC's ability to adjust to caseload and operational changes?
The FOA indicates the RSC must follow PRM procedures and respond as needs arise, implying the center must be able to scale operations, adjust to shifting caseloads, and maintain readiness for interview circuits and changing policy or security requirements.
27) What is the screening responsibility described in the FOA?
The RSC must ensure each potential applicant is screened to determine eligibility for an interview under the relevant processing priorities for that nationality. The FOA describes this as a way to prevent inappropriate referrals to USCIS and keep the pipeline aligned with USRAP access rules and priority categories.
28) What prescreening and casework duties are specifically highlighted?
The FOA highlights that the RSC must conduct prescreening interviews and detailed casework to capture and verify relevant information, including cross-referencing identities and relationships, documenting special medical needs, and identifying issues such as torture victimization that may require special handling, services, or careful documentation.
29) What security-related responsibilities are included?
As part of casework, the RSC is responsible for ensuring required security name checks are completed, and for preparing a complete case file that includes the forms and documentation necessary for USCIS adjudication.
30) What are the expectations for WRAPS data entry and data quality?
The FOA requires the RSC to enter all required case information into WRAPS in a timely manner and maintain close coordination with the RPC. The operator is expected to cooperate fully to ensure WRAPS and related equipment remain functional and current, implying responsibilities related to IT coordination, system integrity, operational continuity, and strong internal quality assurance.
31) What post-adjudication steps must the RSC support?
The FOA specifies that once USCIS approves applicants, the RSC must support the full set of steps required before travel can occur, including coordinating with the RPC to obtain sponsorship assurances from R&P agencies, preparing travel packets, conducting cultural orientation training, and coordinating medical screening and travel arrangements.
32) Is cultural orientation (CO) required under this FOA?
Yes. The FOA treats cultural orientation as a core program deliverable and requires the operator to design and deliver CO that prepares refugees for travel and for initial adjustment in the United States.
33) What does the FOA require related to the cultural orientation curriculum and staffing?
The FOA requires the operator to develop a formal cultural orientation curriculum in consultation with PRM, and to create a staff training and management plan for personnel who deliver cultural orientation.
34) What is the goal of cultural orientation according to the FOA?
The FOA indicates that the goal is to meet PRM-defined performance outcomes by delivering standardized content in a way that is understandable, practical, and consistent across different refugee populations and learning needs.
35) What reporting is required?
The FOA specifies quarterly reports to PRM/Admissions covering RSC processing activities and cultural orientation.
36) Why does PRM require these reports?
The FOA describes reporting as supporting PRM oversight and performance monitoring, including visibility into throughput, bottlenecks, data quality, and the effectiveness and coverage of cultural orientation programming, in a cooperative agreement environment where PRM remains actively engaged.
37) What type of funding is this categorized as in the listing?
The administrative details identify the opportunity as discretionary funding.
38) When was this opportunity archived?
The archive date listed was June 22, 2012.
39) Who is the contact person listed for access issues with the full announcement?
The notice lists Kelly Gauger, Deputy Director in the PRM Refugee Admissions Office, as the contact for applicants who had trouble accessing the full announcement.
40) What contact method is mentioned for the listed contact?
A phone number was provided in the notice for the listed contact (Kelly Gauger).
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