Opportunity Information: Apply for HHS 2013 ACL AOA AC 0045
Apply for HHS 2013 ACL AOA AC 0045
- The Administration for Community Living in the income security and social services sector is offering a public funding opportunity titled "National Alzheimers Call Center" and is now available to receive applicants.
- Interested and eligible applicants and submit their applications by referencing the CFDA number(s): 93.048 Special Programs for the AgingTitle IVand Title IIDiscretionary Projects.
- This funding opportunity was created on Apr 25, 2013 and posted on Mar 22, 2013.
- Applicants must submit their applications by Apr 22, 2013 Electronically submitted applications must be submitted no later than 1159 p.m., ET, on the listed application due date.. (Agency may still review applications by suitable applicants for the remaining/unused allocated funding in 2026.)
- The funding agency has allocated a total of $985,135.00 to eligible and selected applicants.
- Each selected applicant is eligible to receive up to $985,135.00 in funding.
- The number of recipients for this funding is limited to 1 candidate(s).
- Eligible applicants include: Nonprofits having a 501(c)(3) status with the IRS, other than institutions of higher education Nonprofits that do not have a 501(c)(3) status with the IRS, other than institutions of higher education Others (see text field entitled Additional Information on Eligibility for clarification).
- Eligible applicants include domestic public or private and non profit entities including faith based organizations and community based organizations with national reach into all states, as well as into territories, tribes and localities. National reach can be accomplished through a network of partnerships with other entities.
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Opportunity Summary:
This opportunity is a discretionary cooperative agreement from the Administration on Aging (AoA), within the Administration for Community Living, to run the National Alzheimers Call Center: a nationwide information, counseling, and referral service for people living with Alzheimers disease and related dementias (ADRD), as well as their family members and caregivers. The core purpose is to make it easy for anyone, anywhere in the United States and its territories to reach trained experts at any time for practical guidance, care consultation, crisis counseling when needed, and connections to appropriate services and supports.
The program is designed as a true 24/7/365 access point serving consumers across 56 states and territories. The Call Center must be reachable at no cost to the public through multiple channels, including telephone, a website, email, and TTY/TDD to ensure accessibility for people with hearing or speech disabilities. Beyond answering questions, the expectation is that the Call Center will provide high-quality follow-through, meaning staff do not simply hand out a phone number but help ensure callers are successfully connected to the right local or national resources and receive responses that address their specific concerns.
A central feature of this grant is the requirement to operate through a nationally coordinated network. The grantee must maintain a national office that links and supports a connected group of partner organizations, with the practical ability to route consumers to local entities that can deliver on-the-ground help. These local partners should be prepared to provide accurate ADRD information, referrals to publicly and privately funded programs, counseling (including crisis counseling), and ongoing assistance as situations evolve. Applicants must meaningfully involve community-based organizations in operating the Call Center to ensure local capacity for both emergency needs and longer-term support.
Coordination with federal resources is also built into the model. The Call Center is expected to align with and leverage federal initiatives such as Alzheimers.gov and to make appropriate referrals to other federally funded services, including the Eldercare Locator. In other words, the Call Center functions as a national front door that can guide people through a complex system, connecting them to the right federal, state, local, nonprofit, and private supports.
Eligibility is broad but focused on organizations that can truly operate at a national scale. Eligible applicants include domestic public or private nonprofit entities, including faith-based and community-based organizations, so long as they have national reach into all states and also into territories, tribes, and localities. That national reach can be achieved directly or through a formal network of partnerships. The listing specifically notes eligible applicant types such as 501(c)(3) nonprofits (other than institutions of higher education), nonprofits without 501(c)(3) status (other than IHEs), and other domestic public/nonprofit entities as further clarified in the announcement.
Outreach expectations are explicit: applicants must target traditionally underserved populations in their outreach and marketing strategies. The announcement highlights elders and caregivers of color and ethnic minority communities, low-income individuals, people with limited English proficiency, rural residents, people with dementia who also have intellectual or developmental disabilities and their family caregivers, and LGBT older adults and caregivers. The intent is to make sure the service is not only available but actively promoted and made usable for communities that often face barriers to diagnosis, care, and support.
Funding is intended for one award. AoA planned to fund a single project at an estimated federal share of about $985,135 per year for a 5-year project period, contingent on the availability of federal funds. The award ceiling and floor are both listed as $985,135, reflecting a single, set annual federal amount. A cost-sharing requirement applies: the grantee must cover at least 25% of total program costs using non-federal resources, which may be cash or allowable in-kind contributions.
Administrative details in the source data identify the opportunity as HHS-2013-ACL-AOA-AC-0045 under CFDA 93.048 (Special Programs for the Aging, Title IV and Title II Discretionary Projects), with the activity category listed as Income Security and Social Services. The opportunity was posted March 22, 2013, with an application closing date of April 22, 2013 (electronic submissions due by 11:59 p.m. Eastern Time), and an archive date of May 22, 2013. For technical issues accessing the full announcement, the notice directs applicants to the Grants.gov Contact Center.
National Alzheimer's Call Center Grant (AoA/ACL) - FAQs
What is this grant opportunity?
This opportunity is a discretionary cooperative agreement from the Administration on Aging (AoA), within the Administration for Community Living, to operate the National Alzheimers Call Center.
What is the National Alzheimer's Call Center expected to do?
The Call Center must operate as a nationwide information, counseling, and referral service for people living with Alzheimers disease and related dementias (ADRD), as well as their family members and caregivers. The goal is to provide practical guidance, care consultation, crisis counseling when needed, and connections to appropriate services and supports.
Who is the Call Center intended to serve?
The service is intended for anyone in the United States and its territories who needs information and support related to Alzheimers disease and related dementias, including people living with ADRD, family members, and caregivers.
What hours and coverage are required for the Call Center?
The program is designed as a true 24/7/365 access point and is expected to serve consumers across 56 states and territories.
What contact channels must be offered to the public?
The Call Center must be reachable at no cost to the public through multiple channels, including telephone, a website, email, and TTY/TDD to ensure accessibility for people with hearing or speech disabilities.
Does the Call Center have to be free for the public to use?
Yes. The Call Center must be reachable at no cost to the public.
What is meant by "high-quality follow-through"?
The expectation is that Call Center staff do more than provide a phone number or basic information. Staff should help ensure callers are successfully connected to the right local or national resources and receive responses that address their specific concerns.
Is crisis counseling part of the required services?
Yes. The description explicitly includes crisis counseling when needed, and local partners should be prepared to provide counseling, including crisis counseling.
Is the Call Center expected to work through a network of partners?
Yes. A central requirement is operating through a nationally coordinated network. The grantee must maintain a national office that links and supports a connected group of partner organizations and can route consumers to local entities that can provide on-the-ground assistance.
What role do community-based organizations play in this program?
Applicants must meaningfully involve community-based organizations in operating the Call Center to ensure local capacity for both emergency needs and longer-term support.
What are local partner organizations expected to provide?
Local partners should be prepared to provide accurate ADRD information, referrals to publicly and privately funded programs, counseling (including crisis counseling), and ongoing assistance as situations evolve.
Does the program require coordination with federal resources?
Yes. The Call Center is expected to align with and leverage federal initiatives such as Alzheimers.gov and to make appropriate referrals to other federally funded services, including the Eldercare Locator.
What is the overall purpose of coordinating with resources like Alzheimers.gov and the Eldercare Locator?
The Call Center is intended to function as a national front door that helps people navigate a complex system by connecting them to the right federal, state, local, nonprofit, and private supports.
Who is eligible to apply?
Eligible applicants include domestic public or private nonprofit entities, including faith-based and community-based organizations, provided they have national reach into all states and also into territories, tribes, and localities. National reach can be achieved directly or through a formal network of partnerships.
Are 501(c)(3) organizations eligible?
Yes. The listing notes 501(c)(3) nonprofits (other than institutions of higher education) as an eligible applicant type.
Are nonprofits without 501(c)(3) status eligible?
Yes. The listing notes nonprofits without 501(c)(3) status (other than institutions of higher education) as eligible.
Is this opportunity limited to organizations that can operate at a national scale?
Yes. Eligibility is broad but focused on organizations that can truly operate at a national scale, including reach to territories, tribes, and localities, either directly or through formal partnerships.
How many awards does AoA plan to make under this opportunity?
Funding is intended for one award.
How much funding is available each year?
AoA planned to fund a single project at an estimated federal share of about $985,135 per year, contingent on the availability of federal funds.
What is the project period for the award?
The planned project period is 5 years.
Is there an award ceiling or floor?
Yes. The award ceiling and floor are both listed as $985,135, reflecting a single, set annual federal amount.
Is cost sharing or matching required?
Yes. A cost-sharing requirement applies: the grantee must cover at least 25% of total program costs using non-federal resources. The non-federal share may be cash or allowable in-kind contributions.
What outreach populations are specifically highlighted?
Applicants must target traditionally underserved populations in outreach and marketing strategies. The announcement highlights elders and caregivers of color and ethnic minority communities, low-income individuals, people with limited English proficiency, rural residents, people with dementia who also have intellectual or developmental disabilities and their family caregivers, and LGBT older adults and caregivers.
What is the intent behind the outreach and marketing requirements?
The intent is to ensure the service is not only available, but also actively promoted and made usable for communities that often face barriers to diagnosis, care, and support.
What is the opportunity number and CFDA listing?
The opportunity is identified as HHS-2013-ACL-AOA-AC-0045 under CFDA 93.048 (Special Programs for the Aging, Title IV and Title II Discretionary Projects).
What is the activity category listed for this opportunity?
The activity category is listed as Income Security and Social Services.
When was the opportunity posted and when was it due?
The opportunity was posted March 22, 2013. The application closing date was April 22, 2013, with electronic submissions due by 11:59 p.m. Eastern Time.
When was the opportunity archived?
The archive date is May 22, 2013.
Where should applicants go for technical issues accessing the full announcement?
For technical issues accessing the full announcement, applicants are directed to the Grants.gov Contact Center.
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