Opportunity Information: Apply for HRSA 12 072

  • The Health Resources and Services Administration in the health sector is offering a public funding opportunity titled "National Quality Improvement/Management Technical Assistance Center (NQC) Cooperative Agreement" and is now available to receive applicants.
  • Interested and eligible applicants and submit their applications by referencing the CFDA number(s): 93.145 AIDS Education and Training Centers.
  • This funding opportunity was created on Jan 24, 2012 and posted on Jan 24, 2012.
  • Applicants must submit their applications by Feb 29, 2012. (Agency may still review applications by suitable applicants for the remaining/unused allocated funding in 2026.)
  • The funding agency has allocated a total of $14,300,000.00 to eligible and selected applicants.
  • Each selected applicant is eligible to receive up to $2,500,000.00 in funding.
  • The number of recipients for this funding is limited to 1 candidate(s).
  • Eligible applicants include: Native American tribal governments (Federally recognized) County governments Native American tribal organizations (other than Federally recognized tribal governments) Nonprofits having a 501(c)(3) status with the IRS, other than institutions of higher education State governments City or township governments Others (see text field entitled Additional Information on Eligibility for clarification).
  • Eligible organizations are public or private nonprofit entities and may include state and local governments, their agencies and Indian Tribes or tribal organizations with or without federal recognition. Faith based and community based organizations are eligible to apply for these funds.
Apply for HRSA 12 072

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Opportunity Summary:

The National Quality Improvement/Management Technical Assistance Center (NQC) Cooperative Agreement is a Health Resources and Services Administration (HRSA) funding opportunity to support a single national center that helps Ryan White HIV/AIDS Program (RWHAP) grantees and providers strengthen how they manage and improve the quality of HIV care. The core aim is practical: deliver training and technical assistance that makes it easier for Ryan White-funded programs to build, run, and sustain quality management programs, meet legislative quality management expectations, and ultimately improve patient care outcomes. The NQC is expected to work closely with HRSA's HIV/AIDS Bureau (HAB) and other Ryan White stakeholders to spread proven quality improvement methods, translate knowledge into day-to-day tools, and help programs identify and close gaps in care.

The work is designed to reach the full range of people involved in Ryan White services, not just grant administrators. While HRSA-funded RWHAP grantees are eligible to request technical assistance, the center's audience is broader and includes administrative and direct service staff at state and local HIV/AIDS programs, funded providers and subcontractors, AIDS service organizations and community-based organizations, Ryan White planning body members, and consumers of services. In other words, the center is meant to influence the whole system that supports HIV care by building shared skills, shared measurement approaches, and shared improvement strategies across jurisdictions and provider networks.

A major expectation of the cooperative agreement is that the NQC will help programs create quality management structures that last beyond a single project or grant cycle. That means helping grantees integrate quality management into routine planning and service delivery, establish clear roles and processes, and build staff capacity through ongoing education and training. The center is also expected to help organizations adopt or adapt quality-of-care models by putting measurement systems in place, using data to drive decisions, and spreading successful changes quickly within and across programs, rather than leaving improvements isolated in one clinic or team.

The technical assistance focus areas are spelled out clearly and reflect the building blocks of a mature quality management program. First is leadership support: senior leaders are expected to set direction, align the organization around shared performance goals, and dedicate resources to quality improvement. Technical assistance in this area emphasizes practical leadership behaviors such as training and motivating staff, carving out time to measure performance, involving staff in analyzing results and making decisions, setting improvement priorities, and securing provider buy-in so quality work is not seen as an add-on but as part of how care is delivered. Second is infrastructure and staff capacity: the opportunity calls for defined processes, dedicated participation, and organizational structures that support continuous learning, performance measurement, evidence-based practice adoption, and sustainability.

Third is performance measurement, with an emphasis on standardized data collection processes that allow programs to plan, monitor, and improve care in a consistent way. Fourth is supporting quality improvement projects themselves, meaning the center should guide grantees in using systematic improvement methods that produce changes that hold over time rather than short-term fixes. Fifth is routine feedback to leadership, staff, and stakeholders; the announcement emphasizes that data become more valuable when the people providing services can see and use the results as the basis for improvement, which also builds engagement and accountability. Sixth is consumer engagement, recognizing that meaningful input from people receiving Ryan White services can reveal barriers, highlight inequities, and inform system-level changes needed to close gaps in care. Because consumer involvement practices vary widely, the NQC is expected to identify and share best practices for making consumers an integral part of quality management.

From a funding and administrative standpoint, this is a discretionary cooperative agreement (meaning substantial federal involvement is typical compared with a standard grant). HRSA anticipated one award, with an estimated total funding level of about $14.3 million and an annual award ceiling listed at $2.5 million. There is no cost sharing or matching requirement. The funding opportunity number is HRSA-12-072, and the CFDA listing referenced is 93.145 (AIDS Education and Training Centers). The original posting date was January 24, 2012, with a closing date of February 29, 2012 (and an archive date of April 29, 2012).

Eligibility is broad within the nonprofit and public sector space. Eligible applicants include public or private nonprofit entities, such as state and local governments and their agencies, Indian Tribes and tribal organizations (with or without federal recognition), and other qualifying nonprofits including 501(c)(3) organizations. Faith-based and community-based organizations are explicitly eligible. Applicants also need to show they have at least two years of relevant experience, specifically in quality management and quality improvement, creating and sharing informational materials, and delivering training or technical assistance to HIV/AIDS organizations and audiences at a national level. The scope of work must be proposed and executed nationally, reflecting the intent to establish a central, widely accessible source of quality management technical assistance for the Ryan White program network.

Frequently Asked Questions (FAQs)

1. What is the National Quality Improvement/Management Technical Assistance Center (NQC) Cooperative Agreement?

The NQC Cooperative Agreement is a Health Resources and Services Administration (HRSA) funding opportunity to support a single national center that helps Ryan White HIV/AIDS Program (RWHAP) grantees and providers strengthen quality management and quality improvement for HIV care. The center is expected to deliver training and technical assistance (TA) that supports sustainable quality management programs and improved patient care outcomes.

2. What is the main purpose of the NQC?

The core purpose is practical capacity-building: making it easier for Ryan White-funded programs to build, run, and sustain quality management programs, meet legislative quality management expectations, and improve HIV care outcomes. The NQC is also expected to help programs identify and close gaps in care using proven quality improvement approaches.

3. Who will the NQC serve?

While HRSA-funded RWHAP grantees are eligible to request technical assistance, the intended audience is broader and includes:

  • Administrative staff and direct service staff at state and local HIV/AIDS programs
  • Funded providers and subcontractors
  • AIDS service organizations (ASOs) and community-based organizations (CBOs)
  • Ryan White planning body members
  • Consumers of Ryan White services

4. How many awards did HRSA anticipate making under this opportunity?

HRSA anticipated one award to support a single national center.

5. What type of funding mechanism is this?

This opportunity is a discretionary cooperative agreement. Compared with a standard grant, a cooperative agreement typically involves substantial federal involvement in the funded project.

6. What is the estimated funding level for the NQC Cooperative Agreement?

The estimated total funding level was about $14.3 million. The annual award ceiling listed was $2.5 million.

7. Is cost sharing or matching required?

No. There is no cost sharing or matching requirement for this opportunity.

8. What is the funding opportunity number and CFDA listing?

The funding opportunity number is HRSA-12-072. The CFDA listing referenced is 93.145 (AIDS Education and Training Centers).

9. When was the opportunity posted, and what were the closing and archive dates?

The original posting date was January 24, 2012. The closing date was February 29, 2012. The archive date was April 29, 2012.

10. What organizations are eligible to apply?

Eligible applicants include public or private nonprofit entities, such as:

  • State and local governments and their agencies
  • Indian Tribes and tribal organizations (with or without federal recognition)
  • Other qualifying nonprofit entities, including 501(c)(3) organizations
  • Faith-based organizations
  • Community-based organizations

11. Are for-profit entities eligible to apply?

The eligibility described is within the nonprofit and public sector space (public entities and private nonprofit entities). For-profit eligibility is not indicated in the information provided.

12. Does the applicant need prior experience to be eligible?

Yes. Applicants need to show at least two years of relevant experience in:

  • Quality management and quality improvement
  • Creating and sharing informational materials
  • Delivering training or technical assistance to HIV/AIDS organizations and audiences at a national level

13. Does the proposed work need to be national in scope?

Yes. The scope of work must be proposed and executed nationally, reflecting the intent to establish a central, widely accessible source of quality management technical assistance for the Ryan White program network.

14. What role is the NQC expected to play with HRSA and the HIV/AIDS Bureau (HAB)?

The NQC is expected to work closely with HRSA's HIV/AIDS Bureau (HAB) and other Ryan White stakeholders to spread proven quality improvement methods, translate knowledge into practical tools, and help programs identify and close gaps in care.

15. What is meant by "quality management" in the context of this opportunity?

In this announcement, quality management refers to the structures, roles, processes, and routine practices that help Ryan White-funded programs continuously measure performance, use data to guide decisions, and sustain improvements in HIV care delivery over time.

16. What is meant by "quality improvement" in the context of this opportunity?

Quality improvement refers to systematic methods and projects that test and implement changes to improve care, with an emphasis on results that hold over time rather than short-term fixes. The NQC is expected to guide programs in applying these improvement methods.

17. What are the main technical assistance focus areas the NQC is expected to support?

The announcement identifies six focus areas for technical assistance:

  1. Leadership support
  2. Infrastructure and staff capacity
  3. Performance measurement
  4. Support for quality improvement projects
  5. Routine feedback to leadership, staff, and stakeholders
  6. Consumer engagement

18. What does "leadership support" mean in this opportunity?

Leadership support emphasizes practical actions by senior leaders to ensure quality improvement is integrated into how care is delivered. This includes setting direction, aligning performance goals, dedicating resources, training and motivating staff, making time for measurement, involving staff in analyzing results and decisions, setting priorities, and securing provider buy-in so quality work is not treated as an optional add-on.

19. What does the opportunity mean by "infrastructure and staff capacity"?

It refers to having defined processes, dedicated participation, and organizational structures that support continuous learning, performance measurement, adoption of evidence-based practices, and sustainability of quality management activities.

20. What does "performance measurement" involve for Ryan White programs under this model?

The announcement emphasizes standardized data collection processes that allow programs to plan, monitor, and improve care consistently. Performance measurement is treated as a foundation for setting priorities and tracking whether changes are improving care.

21. What kind of support is expected for quality improvement projects?

The NQC is expected to help grantees use systematic improvement methods to implement changes that last over time. The focus is on durable improvement rather than temporary fixes.

22. Why is routine feedback highlighted as a requirement?

Routine feedback makes performance data more useful by ensuring results are shared with leadership, staff, and stakeholders so they can use the information as the basis for improvement. This also helps strengthen engagement and accountability across teams and partners.

23. What does consumer engagement mean in this opportunity?

Consumer engagement recognizes that meaningful input from people receiving Ryan White services can reveal barriers to care, highlight inequities, and inform system-level changes needed to close gaps. Because practices vary widely, the NQC is expected to identify and share best practices for making consumers an integral part of quality management.

24. How is sustainability addressed in the NQC expectations?

A major expectation is that the NQC will help programs create quality management structures that last beyond a single project or grant cycle. This includes integrating quality management into routine planning and service delivery, establishing clear roles and processes, and building staff capacity through ongoing training and education.

25. Does the NQC focus only on grant administration activities?

No. The work is designed to reach the full range of people involved in Ryan White services, including administrative staff, direct service staff, planning body members, and consumers. The goal is to influence the broader system supporting HIV care, not only grant administration.

26. What is the intended impact across jurisdictions and provider networks?

The NQC is meant to build shared skills, shared measurement approaches, and shared improvement strategies across jurisdictions and provider networks, and to help spread successful changes quickly within and across programs rather than leaving improvements isolated in one clinic or team.

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